This Privacy Policy describes how we handle personal information collected, used, and shared when a visitor or customers accesses Burkken Auto Parts .

 

What do you do with my information?

 

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer Internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

 

Email marketing (if applicable): 

With your permission, we may send you emails about our store, new products and other updates.

 

How do you get my consent?

 

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

 

How do I withdraw my consent?

 

After you opt-in, if you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at contact@burkkenautoparts.com or mailing us at: Burkken Auto Parts  Minneapolis MN United States 55418.

 

Do you disclose my information?

 

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

 

Our online store is hosted by 3dcart. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

You can read more about how 3dcart uses your Personal Information here https://www.3dcart.com/privacy.html 

 

 

If you choose a direct payment gateway to complete your purchase, the online store transmits your credit card data. The store data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

 

 

In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

 

You can opt out of targeted advertising by:

Facebook - https://www.facebook.com/settings/?tab=ads

Google - https://www.google.com/settings/ads/anonymous

Bing - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

 

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

 

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

 

Once you leave our store website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service. 

 

Links

 

When you click on links on our store, they may direct you away from our site. We are not responsible for the content or privacy practices of other sites and encourage you to read their privacy statements.

 

 

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

 

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

 

Our website uses “Cookies” as data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

 

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

 

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

 

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

 

 

 

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

 

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at contact@burkkenautoparts.com or by mail at Burkken Auto Parts

Privacy Policy Update: AI Interactions and Vehicle Data Disclosure

Burkken Auto Parts ("we," "us," or "our") is committed to protecting the privacy of our customers, car enthusiasts, and DIY mechanics. This Privacy Policy Update specifically addresses the collection and processing of data related to our Year, Make & Model search features, our AI Assistant "Dyno Dave," and our automotive service directory.

1. Information We Collect

To provide a tailored e-commerce experience for European and Domestic vehicle parts, we collect specific information including:

• Information We Collect from AI Interactions: When you interact with our AI Assistant, "Dyno Dave," we collect and store:
• • Chat Transcripts: The text of your messages and the responses provided.
  • Contextual Data: Information provided during the chat to assist with your inquiry, such as part numbers or mechanical issues.
• Vehicle-Specific Data: As a specialized automotive marketplace, we collect specific vehicle data to ensure product compatibility:
• • Vehicle Selection: Year, Make, Model, and Submodel.
  • VIN (Vehicle Identification Number): If provided for precise fitment verification.
  • "Your Garage" Data: Information about vehicles you save to your profile for future shopping.
• Service Referral Data: If you use our directory to connect with local restoration, upholstery, or repair shops, we collect your location data (such as area code) and service requirements to facilitate the connection.
• Classifieds Information: Data provided when listing a vehicle for sale, including vehicle condition, imagery, and contact preferences.

2. How We Use Your Data

The data collected is utilized to enhance your experience on burkkenautoparts.com in the following ways:

• Accuracy of Fitment: Vehicle data is used to filter our catalog, ensuring the parts you see are compatible with your specific automobile.
• AI Optimization: Interactions with Dyno Dave are analyzed to improve the assistant’s technical accuracy, automotive knowledge base, and responsiveness to customer needs.
• Service Coordination: Your vehicle data and service needs are shared with professional service providers within our directory only when you explicitly request a referral or quote.
• Marketing and Personalization: We may use your vehicle history to suggest performance upgrades or maintenance kits relevant to your specific car.

3. Data Processing and AI

Our AI assistant, Dyno Dave, utilizes machine learning models to process your inquiries. By interacting with Dyno Dave, you acknowledge that:

• Input data is processed to generate real-time automotive advice.
• While we aim for high accuracy, AI-generated suggestions are based on data patterns and should be verified against official manufacturer specifications.
• Conversational data is anonymized where possible for the purpose of training and improving our platform’s proprietary algorithms.

4. Third-Party Sharing and Service Providers

Burkken Auto Parts does not sell your personal vehicle data to third-party advertisers. However, data may be shared with:

• Local Repair/Restoration Shops: Only when you initiate a request for a service quote or connection through our platform.
• Cloud Infrastructure Providers: To host our website, database, and AI processing units.
• Payment Processors: To facilitate secure transactions for parts and classified listings.
• Third-Party AI Providers: We share interaction data with our AI service providers solely for the purpose of powering the chat experience. These providers are contractually obligated to protect your data and are prohibited from using it for their own independent purposes.

5. Data Retention

We retain vehicle-specific data and AI interaction logs for as long as necessary to provide our services and maintain the accuracy of our fitment database. You may request the deletion of your account and associated vehicle profiles at any time through your account settings or by contacting our support team. You may also request the deletion of your "Garage" data or specific chat transcripts by contacting us at sales@burkkenautoparts.com.

6. Security

We implement industry-standard security measures to protect your vehicle data and personal information. Given the specialized nature of our performance upgrades and high-value parts marketplace, we prioritize the integrity of our transactional and conversational data.

7. Changes to This Policy

Burkken Auto Parts reserves the right to update this policy as our AI capabilities and service offerings evolve. We will notify users of significant changes via the email address associated with their account or through a prominent notice on our website.

8. Contact Information

For questions regarding this Privacy Policy or how your vehicle data is handled, please contact:

Burkken Auto Parts Legal Department
www.burkkenautoparts.com/contact
Subject: Privacy Policy Inquiry

 

[Re: Privacy Compliance Officer]

 Minneapolis MN United States 55418